If you can't log into Discord, the chat service may be down, or there may simply be an issue with your computer, the Discord app, or even your Discord account. Sometimes it can be difficult to know if everyone is experiencing a Discord outage or just you, but there are usually signs that indicate which is the case. Here's how to know if Discord is down or if it's a technical issue on your part.
The instructions in this article apply broadly to any device capable of connecting to Discord.
If you think everyone's Discord server is down, try these steps to check:
Check the Discord service status page to see if there is an issue.
This page is hosted by Discord, so if there are major issues with the service, information may not be available here.
Search #discorddown in X (formerly Twitter). Be aware of when people tweet about Discord being down. If these tweets were recently posted, they may be experiencing the same issues you are experiencing.
While you're on X, please check the Discord page for any updates on whether the service is down. Discord doesn't often post service information here, but it's worth a quick look.
If you can't open X either, the problem may be on your end or with your ISP.
Use third-party status checking sites such as Down For Each Or Just Me, DownDetector, Is It Down Right Now?, and Outage.Report.
If no one else is experiencing Discord issues, the problem may be on your end.
If Discord seems to be working fine for everyone else but you're still having connection issues, here are a few things you can try:
Make sure you are actually visiting www.discord.com. If you are using the Discord app, make sure it is the official Discord app for PC, Linux, Mac, iOS, and Android.
If you can't access Discord from a web browser, try using the Discord app. If the app doesn't work, try using a browser. Find out if a particular device or method isn't working.
Close all browser windows, wait 30 seconds, open a window, and try to access Discord again. If you're using a tablet or smartphone, do the same thing with the Discord app, but make sure you actually close the app; learn how to close an Android app and how to quit an app on your iPhone.
If you think the browser or application did not close properly or is stuck, please restart your device and try again.
Clear your browser's cache. Clearing your cache may clear up any errors you may have introduced while browsing the internet.
Clear your browser cookies. In the same way that clearing your cache works, so does clearing your browser's cookies. These tiny bits of information can sometimes cause errors, so it can be helpful to clear them and start over.
Scan your computer for malware. Malware can cause a variety of problems that may seem unrelated to the malware. Even if you scanned recently, try scanning for viruses and other malware again just to be sure.
Restart your computer. Isn't it interesting that a reboot seems to fix a lot of problems? Restarting your computer can solve many temporary problems. Give it a try. You might be surprised at how effective it can be.
This is unlikely, but there may be a problem with your DNS server. If you want to try switching DNS servers, there are many ways to do this using free and public options, but keep in mind that this is a fairly advanced solution.
If nothing works yet, you may be dealing with an internet issue. Please contact your ISP for further assistance.
For the most part, Discord is a fairly reliable service, but when something goes wrong, it will often display an error message explaining why you can't connect. For example:
- Disharmony has no route . This error occurs when trying to connect to a voice channel and your network is unable to join the channel. This is usually caused by overzealous VPN, firewall or antivirus software. Sometimes a reboot fixes it, sometimes you need to set an exception for Discord on your firewall or antivirus software.
- Discord will not open. This happens when something goes wrong with your application. Reinstall the application or switch to using the browser-based version.
If Discord is down with messages about maintenance, waiting is your only option. The service should be restored soon.
