Error 0x80070570: What it is and how to fix it

0x80070570 error code is a common error message on computers, laptops, and tablets running Windows 10 operating system. However, it is known to appear on Windows 8.1, Windows 8, Windows 7, and older computers as well. Here are the details of the error and how to fix it.

This message typically occurs when an error occurs during the initial installation of a Windows operating system or during an update of an installed operating system. The 0x80070570 error message also appears when moving files from one drive to another.

Depending on the specific cause of the error alert, the text will vary, as it will usually explain the problem in detail.

For example, a message might say:

  • Windows cannot install the required files. The file may be corrupted or missing. Make sure all files required for the installation are available and restart the installation. Error code: 0x80070570

But regardless of the alert's body content, it always ends with:

  • Error code: 0x80070570

Missing or corrupted files often trigger the 0x80070570 error code. A damaged or failed drive can also cause the 0x80070570 message to appear, as this may prevent your Windows computer from correctly reading the required files.

When an error message appears during the installation or upgrade of a Windows operating system, the cause is usually a problem on the download server that results in a corrupted installation file, or an unstable or weak internet connection on your end.

Since the cause of the 0x80070570 error is difficult to pinpoint, it's worth looking into these potential solutions until the problem is resolved.

  1. Restart your computer. Restarting your computer can often resolve random technical issues and should be the first thing you try.

    Before restarting your computer, save any open files and exit any open applications or programs. This way, you won't lose any progress or content.

  2. Perform Windows updates. In addition to giving you access to the latest Windows features and security improvements, the Windows Update process also performs system-wide scans and fixes glitches and errors.

  3. Download Windows updates again. If the 0x80070570 error occurs during a Windows update, restart your computer and force a Windows update manually. To do this, select Start > Settings > Update & security > Check for updates .

    When performing Windows Update again, avoid using apps or programs that require Internet access to maintain the strongest connection. If you're on a metered connection, consider switching to a faster Wi-Fi or wired connection for a stable download experience.

  4. Retry application installation. Similar to the advice above, sometimes retrying a Windows 10 app update or installation will work, so it's worth trying at least a second or third time before looking for an alternative fix.

  5. Check the disk for damage. If you installed the software from a CD, DVD, or Blu-ray disc, check the disk to see if it is damaged or dirty. A scratched or dirty disk may make it difficult for the disk drive to read its contents and may trigger the 0x80070570 alert.

    When cleaning a dirty disk, avoid using the cloth in circular motions. There are several ways to repair a scratched disk.

  6. Download the file again. If you get a 0x80070570 error after opening a downloaded file, the file may be damaged or incomplete. Download again and make sure the download is complete.

    An easy way to check if a file has been completely downloaded is to check its size. Many websites list the total size of files available for download. To cross-reference it with the downloaded file, right-click the icon on your computer and select Properties .

  7. Check out the official channels. Sometimes, application and video game developers release installation files that are corrupted or incorrectly uploaded. Typically, the person or company involved posts information about these events on their official social media accounts. If so, wait for the fixed installation files to be released.

  8. Check your hard drive for errors. Sometimes, a damaged drive may cause the 0x80070570 error message.

    Use this method to scan local drives and external drives or storage devices connected to the computer from USB ports.

  9. Ask for a new copy. If someone else emailed you the file and you are unable to open it due to the 0x80070570 error message, ask the sender to re-upload it to a new email and send it to you again.

    When doing this, ask the sender not to resend the same email but to manually re-upload the attachment. The file may have been corrupted the first time it was uploaded.

  10. Exit the application. If you can't open a file you downloaded from an app like WhatsApp, Telegram, Line, or Facebook Messenger, exit the app, restart your computer, open the app, and then download the file again.

FAQ
  • Fixing the "System Thread Exception Unhandled" error usually means you need to fix a broken driver. First, start your computer in safe mode and go to Windows Logs > System > system_thread_exception_not_handled . Next, reinstall or update the corrupt driver and rename it. Alternatively, try using the SFC and DIMS command prompts to fix the error.

  • The error message on the Blue Screen of Death (BSOD) is called a STOP error. When the BSOD STOP error code appears, all operations on the computer stop and you must follow the on-screen instructions. Blue screen errors are usually the result of a severe system crash.