Turns out Swift isn't the only music fan who's having serious trouble buying tickets to see their favorite artists perform live. Lewis Capaldi has now been forced to apologize to those who missed out on a widespread issue with pre-sale tickets for his upcoming shows. The Scottish musician will play three major open-air shows later this year at outdoor venues in Manchester, Edinburgh and Belfast, with tickets for the short shows going on sale at 9am on Friday 20 January.
Prior to this, Capaldi also held a pre-sale for fans on the morning of January 19, reserved exclusively for loyal supporters who pre-ordered his new album Broken By Desire To Be Heavenly Sent . But unfortunately, the pre-sale was hampered by technical issues. Chaos descended when thousands of people who had pre-ordered his new album didn't receive access codes in time. In an attempt to rectify the mistake, the Scottish star then opened up the promotion to everyone regardless of whether they were eligible for a code, personally sending a special link to dozens of fans on social media. Tickets for the Edinburgh show were sold out within 15 minutes.
To complicate things further, there are also issues with the virtual queue on the Ticketmaster website, with some fans reporting they were sent back to the starting point after waiting patiently for their turn. The star later revealed on Twitter that 90% of the total tickets had been allocated to pre-sale batches. Although, as mentioned, there will be further sales later this week, Capaldi claims there will only be "around 400 tickets in total" up for grabs.
"All pre-sales are sold out, which is great, but more importantly I want to apologize because I know there are a lot of issues on the site," the singer said in a video posted on Twitter. The code was not sent out, Or the ticketing site crashed, and when we fucking did one of those, I felt bad because people had pre-ordered the album and didn’t receive it. code,” he admits.
"This is really annoying and I apologize to anyone who feels they've been deceived and we'll try to work it out... It's out of my control and it's a little late to stop it now."
If you're one of the fans unlucky enough to miss out, all's not lost yet - in addition to the (admittedly slim) chance of getting tickets to his open-air show tomorrow on general sale, Ticketmaster is also offering a limited supply to some. Capaldi will perform additional live shows later in January 2023, with the singer also performing at a series of festivals including Reading and Leeds.
Still think your chance will come on January 20th at 9am? General sales for these open-air shows will be on Ticketmaster, with Capaldi taking to Manchester's Wythenshawe Park on August 25, Edinburgh's Royal Highland Showground on September 1 and Belfa on September 3 Performing at Boucher Road Playing Fields in St. Petersburg.
